Website and Online Purchase Terms and Conditions

By using this site, consuming content on this site or any other TERRA-The Electronics Reuse & Recycling Alliance LLC (TERRA) affiliated sites or placing an order with TERRA-on our online stores you are accepting these Terms & Conditions. Please read these Terms & Conditions before placing using the site or an order.

In these Terms & Conditions
“We” and “us” means TERRA
“You” means the person placing an order.

“The contract is agreed” – by completing and submitting an electronic order form, you are making an offer to purchase products which, if accepted by us, will result in a binding contract. An acceptance email from us confirms that the contract is formed. For “Membership” purchases, these additional terms are included in the binding contract.

By using the website to consume content or buy products online, you confirm that you are at least 18 years old, and are consenting to these terms and conditions and to our privacy policy.

Copyright
This website and all content contained within it is protected by copyright and no portion of it may be used without express written permission from TERRA.

Comments
This website may allow comments on specific pages, but all comments will be monitored and will be displayed at the sole discretion of TERRA.

Newsletter Subscription
Users who receive the TERRA or Done with IT newsletter either directly through registration on jointerra.org or donewithit.org or through purchase of products from TERRA or its accompanying web store may be removed from the email newsletter list at any time at the sole discretion of TERRA. To see how your data is used or to view our complete privacy policy.

Ordering
By completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note that products will not be sent (or links to online products) until we have authorization from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorized.

Certain steps must be followed for a contract to be formed, as described below.

After you have placed your order:

You will receive an email to acknowledge your order. It will confirm which products you have ordered, but it may not constitute an acceptance of your order. You may be directed to a third-party site to complete your order.

We do not have to accept your order, and for example, we will not accept your order if:

  • We do not have the products in stock

  • Your payment is not authorized

  • There is an error on our website regarding the price or other details of the products

  • You have canceled your order

We reserve the right to refuse any order.

Returning products after sending

Each product sold through TERRA is non-refundable.

Pricing and payment

Prices throughout the website are quoted in U.S. dollars, and payment can only be accepted in U.S. Dollars. Packing and delivery costs, if any, will be added to the total price of your purchase.

While we make every effort to ensure that the products shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case. If products you have ordered are unavailable, you will be notified as soon as possible.

The price you pay is the price of the products shown at the time you place your order, even if the price of the product has since changed.

Your payment card will be debited for your order at the time the order is placed. By submitting an online order with TERRA, you expressly agree not to request a ‘charge back’ of any fees or payments for said orders, and that no dispute with TERRA will be raised with or adjudicated by the credit card company. Rather, you agree to contact TERRA directly to resolve the issue.

Where an offer mentions that an item is reduced in price, eg: 10% Off, the discount will be calculated at checkout before any postage or packaging charges are applied, if pplicable.

Delivery information

Please see individual product sales pages for information about delivery and shipping charges, where applicable.

For products that require shipping, we will email you as soon as your order has been shipped, and will advise of the shipping method (if any) at that time.

Changes to Terms & Conditions for buying products online

We reserve the right to change these Terms & Conditions for buying products online from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying products online on the website. If you do not wish to be governed by the revised Terms & Conditions for buying products online, you must not place any further orders.

These Terms & Conditions are governed by the law of the United States and the State of Tennessee and you and we agree to use the Davidson County, Tennessee courts should any dispute arise.

If any part of these Terms & Conditions for buying products online is found to be invalid by law, the rest of them remain valid and enforceable.